Create items
You should create inventory inside your Supercycle product, not your Shopify product, as Supercycle is responsible for inventory management after import.In bulk, from a Product
In bulk, from a Product
1
Navigate to the product
In Shopify Admin, head to Supercycle > Products > Product.
2
Add inventory
In the variants table, under the status you want to add a product, select the current quantity dropdown followed by Add inventory.
3
Add serials
On the next page, add a serial number on a new line for each item you’d like to create.Alternatively, select Add without serials and enter a number of items. You can add serials to the newly created items later from their item page.
In this example, we are creating two new items with serials ser1234 and ser4567
4
Review new items
Review the items you’re about to add and click Add inventory to save your changes.
In bulk, from a CSV import
In bulk, from a CSV import
1
Download the import template
Always use the provided template (Sample CSV). Exports often contain extra columns that imports ignore.
2
Fill in required columns
Every row represents one item. Include these columns:
Optional columns include Condition.
| Column | Purpose |
|---|---|
| Item | Unique ID for the item (for example, #2001). New ID = new item. Existing ID = update that item. |
| Variant Shopify ID | Links the item to its Shopify product variant. |
| SKU | Stock keeping unit. Recommended even if Variant ID is included. |
| Visibility | Sets whether the item is available or unavailable. |
| Status | Workflow state, such as processed, unprocessed, or retired. |
3
Add new items
Use a new Item ID or Serial number and provide the correct Variant Shopify ID and SKU.
Example:
Example:
4
Update existing items
Keep the same Item ID but change values like condition, visibility, or status.
Example:
Example:
5
Deactivate items
The importer cannot delete items. To remove an item from circulation, set:
- Visibility =
unavailable - Status =
retired
6
Upload the file
Import the completed CSV into Supercycle. Changes are applied immediately, and the store owner receives an email report showing how many items were added, how many were updated, and any failures.
Common mistakes
- Leaving Variant Shopify ID and SKU blank → item cannot be linked.
- Reusing an Item ID for a new unit → overwrites instead of creating.
Make item unavailable
If there’s something wrong with an item and you need to stop future rentals from being placed on it temporarily, you can make it unavailable.Making an item unavailable won’t remove its existing future rentals. You should go through its existing rentals and reassign them if necessary.
From the Item
From the Item
Make item unavailable by changing the Visibility status to Draft.
Delete items
If an item has no previous rentals on it, you can delete it. We recommend only using this for items created accidentally, as all of the item’s data will be permanently deleted (affecting analytics on stock utilization).In bulk, from the Inventory table
In bulk, from the Inventory table
Delete items action from the Actions options on the Inventory table.
Retire item
Retiring an item will prevent future rentals from being placed against it. Retiring can be reversed, although if you intend to remove an item from circulation temporarily we recommend making it unavailable instead.From the Item
From the Item
Retire item from the Visibility field.
Update item condition
From the Item
From the Item
Update condition from the Condition field.
In bulk, from the Inventory table
In bulk, from the Inventory table
Update condition action from the Actions options on the Inventory table.
In bulk, from the Reservations table
In bulk, from the Reservations table
Update item condition action from the Actions options on the Reservations table.
Update item processing state
From the Item
From the Item
Update processing state from the Warehouse field.
In bulk, from the Inventory table
In bulk, from the Inventory table
Update status action from the Actions options on the Inventory table.
In bulk, from the Reservations table
In bulk, from the Reservations table
Update item status action from the Actions options on the Reservations table.
Update item warehouse location
From the Item
From the Item
Update location from the Location field.
In bulk, from the Inventory table
In bulk, from the Inventory table
Update location action from the Actions options on the Inventory table.
Update item tags
From the Item
From the Item
Update tags from the Tags field.