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In Supercycle, you can log an individual item’s condition (and change it over time). These conditions are internal-facing and not displayed to the customer.

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Creating conditions

You can create as many conditions as you need, which are categorized under 4 condition severities.
1

Navigate to item conditions settings

In Shopify Admin, head to Supercycle > Settings > Item conditions.
2

Add a condition

Click Add condition and set its name.
3

Select a condition severity

Condition severities are used by Supercycle to trigger customizable actions.

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Update item condition

Update condition from the Item.
Update condition action from the Actions options on the Inventory table.
Update item condition action from the Actions options on the Reservations table.