In Supercycle, you can log an individual item’s condition (and change it over time). These conditions are internal-facing and not displayed to the customer.

Creating conditions

You can create as many conditions as you need, which are categorized under 4 condition severities.
1

Navigate to item conditions settings

In Shopify Admin, head to Supercycle > Settings > Item conditions.
2

Add a condition

Click Add condition and set its name.
3

Select a condition severity

Condition severities are used by Supercycle to trigger customizable actions.

Update item condition