We’ve built Supercycle natively within Shopify, so that you can offer rental and resale alongside your retail experience.This gives merchants the full power of Shopify, benefiting from the as well as the 3rd party apps and integrations that Shopify has to offer.
Once a product is imported into Supercycle, inventory management for that product is disabled in Shopify and fully managed by Supercycle instead. This allows us to track individual items and manage their availability accurately, essential for models like rental, where multiple orders can be placed against a single item across different time slots.
Items represent individual units in your inventory. Each item can be assigned a unique serial number, enabling detailed tracking of its condition, status, and usage history over time.This serial number can also be physically attached to the item using an RFID tag, barcode, or QR code, making it easy to identify and manage across different systems or touchpoints.
Ally, our allocation algorithm, manages product availability by automatically assigning new cycles to the most optimal item. This ensures maximum future availability and flexibility for upcoming customers.
Supercycle uses native Shopify orders, meaning whatever a customer checks out with becomes their order. This can include a mix of rental products with different rental methods, alongside retail items.For any product in the order that is managed by Supercycle, a cycle is automatically created. An order with multiple items will create multiple cycles.
Returns are managed independently of Shopify’s return system. Shopify enforces a 1:1 relationship between orders and returns, which doesn’t align with how rental works, especially when customers rent multiple items with overlapping return dates, such as in membership rentals.When a customer initiates a return through the customer portal, Supercycle creates a return that isn’t tied to a specific Shopify order. This allows for more flexible and accurate return handling.
