App Store
Download the Scanner for iPhone and iPad.
Google Play
Download the Scanner for Android, including Zebra devices.
- Create items. Scan a new tag to create the item under its product and variant, one at a time or many from a multi-scan session.
- Receive returns. Mark items received when they come back from a rental, individually or in bulk.
- Manage locations. Update warehouses and pick locations by scanning the item and the location ID.
- Change items on rentals. Swap which item is allocated to an active rental.
- Bulk actions. Apply visibility, warehouse, pick location, and return changes to many items in one pass.
Scanner types
The Scanner supports three inputs, each turned on separately under Settings > Scanners in the app. The Scan tab shows one button per scanner you’ve turned on.
The Zebra scanners configure DataWedge themselves, so there’s no extra setup on the device.
Supported code types
Scan modes
The scanner you start a session with sets the mode:- Single scan. The camera reads one tag at a time and opens the matching item, rental, or return straight away, or the Create item flow for a tag Supercycle doesn’t know.
- Multi scan. The Zebra barcode and RFID scanners keep adding items to one list, so you can run bulk actions across the selection. Unknown tags can be turned into new items in one batch from the same screen.
Scan workflow
How the Scanner decides what to do with a scanned tag:Scanner troubleshooting
The Zebra barcode scanner isn't reading
The Zebra barcode scanner isn't reading
Why it happens. The scanner is turned off in the app, or the DataWedge profile hasn’t been created yet. The profile is created the first time you open a Zebra scan session.How to fix it. Turn on Zebra barcode scanner under Settings > Scanners, then start a Zebra scan session and give it a moment to initialize.
Scanning stops while the device is charging
Scanning stops while the device is charging
Why it happens. Some Zebra devices pause the scanner while they’re connected over USB.How to fix it. Unplug the device and scan again.