Items
Inventory of individuals items
Supercycle handles your inventory, tracking individual items, often called serials.
This allows items have their own status, condition and event history.
This serialization is important in circular models because:
- You need to know that the correct item has been despatched to and received back from a customer.
- You’re able to record exactly what’s happened to an item over its lifetime.
- You can temporarily take individual items out of circulation (i.e. for damage) understanding the impact on reservations.
- If you have consignment inventory, you need to attribute revenue to the correct consignor.
Items are accessed from Inventory
An item page in Supercycle, with markers referenced below.
Visibility
An item is only available when set to Active and not already assigned to a reservation.
| Status | Description | Available |
|---|---|---|
Draft | An item not yet available. | |
Active | An item available to customers. | |
Retired | An item no longer suitable for rental or resale. | |
Sold | An item now sold. |
Warehouse
This shows whether an item is currently Ready or Not ready to be sent a customer.
Items are automatically set to Not ready following a return from a rental.
| Status | Description | Available |
|---|---|---|
Ready | An item that can go to a customer. | |
Not ready | An item that needs processing before going to a customer. |
Condition
The following conditions are available by default after installing Supercycle.
| Status | Description | Available |
|---|---|---|
Unused | An item returned without being used. | |
Used | An item returned that has been used. | |
Damaged (Repairable) | An item returned with damage that can be repaired. | |
Damaged (Unrepairable) | An item returned with damage that can not be repaired. |
You can add, delete or edit conditions.
Location
The warehouse or store location of the item.
If the location doesn’t show, you will need to add the location.
Product
The product and specific variant the item is associated with.
Serial
The unique number you have given the item to identify it.
Typically this matches a physical tag attached to the item that can be scanned.
Tags
Freeform tags added to the item.
Item actions
Create items
You should create inventory inside your Supercycle product, not your Shopify product, as Supercycle is responsible for inventory management after import.
Make item unavailable
If there’s something wrong with an item and you need to stop future rentals from being placed on it temporarily, you can make it unavailable.
If you need to make an item permanently unavailable, you should retire the item.
Delete item
If an item has no previous rentals on it, you can delete it. We recommend only using this for items created accidentally, as all of the item’s data will be permanently deleted (affecting analytics on stock utilization).
Retire item
Retiring an item will prevent future rentals from being placed against it. Retiring can be reversed, although if you intend to remove an item from circulation temporarily we recommend making it unavailable instead.