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Supercycle handles your inventory, tracking individual items, often called serials. This allows items have their own status, condition and event history. This serialization is important in circular models because:
  • You need to know that the correct item has been despatched to and received back from a customer.
  • You’re able to record exactly what’s happened to an item over its lifetime.
  • You can temporarily take individual items out of circulation (i.e. for damage) understanding the impact on reservations.
  • If you have consignment inventory, you need to attribute revenue to the correct consignor.
Items are accessed from Inventory

An item page in Supercycle, with markers referenced below.


Rentals

The rentals that have been made on this item.

Visibility

An item is only available when set to Active and not already assigned to a reservation.
StatusDescriptionAvailable
DraftAn item not yet available.
ActiveAn item available to customers.
RetiredAn item no longer suitable for rental or resale.
SoldAn item now sold.

Pick location

The warehouse pick location code of the item. This is used to determine the location of the item when it is picked.

Processing status

This shows whether an item is currently Ready or Not ready to be sent a customer. Items are automatically set to Not ready following a return from a rental.
The item status on an item does not affect the availability of the item.
StatusDescriptionAvailable
ReadyAn item that can go to a customer.
Not readyAn item that needs processing before going to a customer.

Condition

The following conditions are available by default after installing Supercycle.
The condition status on an item does not affect the availability of the item.
StatusDescriptionAvailable
UnusedAn item returned without being used.
UsedAn item returned that has been used.
Damaged (Repairable)An item returned with damage that can be repaired.
Damaged (Unrepairable)An item returned with damage that can not be repaired.
You can add, delete or edit conditions.

Methods

The methods enabled for this item. Here you can enable or disable the methods that are available for this item.

Location

The warehouse or store location of the item. If the location doesn’t show, you will need to add the location.

Custom fields

The custom fields that have been added to the item.

Product

The product and specific variant the item is associated with.

Serial

The unique number you have given the item to identify it. Typically this matches a physical tag attached to the item that can be scanned.

Tags

Freeform tags added to the item.

Item FAQs

Currently, we only factor the items we have a record of into availability. If you want un-restrictive availability on the frontend you’ll need to add a high quantity of items.