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Documentation Index

Fetch the complete documentation index at: https://docs.supercycle.com/llms.txt

Use this file to discover all available pages before exploring further.

Because Supercycle uses native Shopify orders, products, customers, and tags, most of your circular commerce activity is already flowing into Shopify Analytics. Every charge Supercycle collects — initial checkouts, recurring billing cycles, and draft orders for late fees — results in a Shopify order with full line item, customer, tag, and financial context. That means you can use the same reports you rely on for retail to understand rental, subscription, membership, and resale performance, often without any extra setup.

Reports that work out of the box

Sales reports

All Supercycle revenue appears in your Sales over time, Sales by product, and Sales by channel reports. Recurring membership and subscription charges create new orders each billing cycle, so they accumulate in sales totals automatically. Use the Sales by product report to compare revenue across your catalog — rental products and retail products side by side.

Order reports

The Orders over time and Order details reports include every Supercycle order. You can filter these reports using the tags Supercycle applies:
  • Has rental products — orders containing rental items
  • Has membership — orders containing a membership plan

Subscription reports

If you use the Subscription or Membership method, Supercycle creates Shopify subscription contracts. Shopify’s built-in subscription reports become available automatically:
  • New subscriptions over time — tracks when customers start subscriptions
  • Subscription sales over time — recurring revenue from subscription billing
  • Subscription vs one-time sales — compare circular revenue against retail
Subscription reports populate automatically when Supercycle creates subscription contracts. No additional setup is required.

Customer reports

Supercycle tags every customer with their membership status and activity. Shopify’s Customer cohort analysis and Returning customer rate reports let you track retention across your circular commerce customers. The RFM (Recency, Frequency, Monetary) analysis works particularly well for rental businesses, where repeat transactions are the norm rather than the exception.

Finance reports

All payment activity — including recurring billing attempts and draft order payments — flows into Shopify’s finance reports. Use Finances summary and Payment methods to reconcile circular commerce revenue alongside retail.

Filtering reports by Supercycle activity

Shopify lets you filter reports by tags, product type, and other dimensions. Combined with the tags Supercycle applies, you can isolate circular commerce data within any report.

Filter by order tags

Supercycle applies these tags to orders:
TagApplied when
Has membershipOrder contains a membership plan product
Has rental productsOrder contains rental products
Recurring order #1, #2, etc.Indicates the billing cycle number
In any order or sales report, add a Tag filter to isolate rental or membership orders.

Filter by customer tags

Supercycle applies these tags to customers:
TagApplied when
Has active subscriptionCustomer has an active membership
Has paused subscriptionCustomer has paused their membership
Has canceled subscriptionCustomer has canceled their membership
Supercycle memberCustomer has made any rental order
{Plan name} subscriberCustomer is on a specific plan (e.g. Starter subscriber)
Use these in Customer reports or when building Segments for targeted analysis.

Filter by product

Since Supercycle products are standard Shopify products, you can filter any Sales by product or Product analytics report to specific items. Use the supercycle.methods metafield to identify which products are configured for circular commerce.
Create a Shopify collection for your Supercycle products using the supercycle.supercycle_enabled metafield. Reference this collection when filtering reports by product group.

Building custom reports

Shopify’s custom report builder lets you combine metrics and dimensions to create reports tailored to circular commerce. Here are some useful combinations:

Rental revenue by product

Create a custom Sales report with:
  • Dimension: Product title
  • Metrics: Net sales, Orders
  • Filter: Order tag is Has rental products

Membership plan performance

Create a custom Sales report with:
  • Dimension: Product title
  • Metrics: Net sales, Orders, Average order value
  • Filter: Order tag is Has membership

Recurring revenue trend

Use the Subscription sales over time default report, or create a custom report with:
  • Dimension: Day / Week / Month
  • Metrics: Net sales
  • Filter: Order tag contains Recurring order

Customer lifetime value for renters

Create a custom Customers report with:
  • Dimension: Customer name
  • Metrics: Total spent, Orders
  • Filter: Customer tag is Supercycle member
Custom metafields can also be used as dimensions and filters in Shopify reports. When creating a metafield in Shopify, enable Use in analytics to make it available in the report builder.

Using metafields in reports

Supercycle writes metafields to products, variants, and customers. Some of these can enhance your reporting:
MetafieldTypeUseful for
supercycle.methodsProductFiltering reports to specific rental methods
supercycle.uncommitted_inventory_countVariantUnderstanding real-time availability alongside inventory reports
supercycle.membershipCustomerEnriching customer reports with membership status
To use a metafield in Shopify Analytics, ensure the Use in analytics toggle is enabled on the metafield definition in Settings > Custom data.

What Shopify Analytics doesn’t cover

Shopify Analytics gives you a strong picture of revenue, customers, and product performance. For operational metrics specific to circular commerce, use the Supercycle admin:
MetricWhere to find it
Cycle status and fulfillment progressCycles in Supercycle
Item utilization and condition trackingItems in Supercycle
Return rates and receival statusReturns in Supercycle
Charge collection and dunningCharges in Supercycle
Allocation conflictsAllocation in Supercycle
Combine Shopify Analytics for revenue and customer insights with Supercycle Analytics for operational metrics to get a complete view of your circular commerce business.