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Opening hours let customers choose a pick-up or drop-off time when they book, with the available times coming from each location’s own hours. A customer collecting from your city-centre store sees that store’s Saturday hours; someone dropping back at the warehouse sees the warehouse’s weekday window.
Opening hours and time selection are currently rolling out and not available to all merchants. If you’d like to enable them, contact us at [email protected] and we’ll switch them on for your store.

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How it works

Each location has its own weekly opening hours and a flag for whether it offers in-person pick up and drop off. Once time selection is turned on for pick up or drop off, the storefront uses those hours to:
  • Offer time slots within the selected location’s window for the chosen day, at the interval you set. That’s the rental’s start day for pick up, or its end day for drop off.
  • Block closed days as a start date (for pick up) or end date (for drop off), so a customer can’t book a hand-off on a day the location is shut.
  • Filter the location picker to only the locations that offer the chosen method, and show the selected location’s weekly hours as help text (for example, “Open Mon–Fri 7:00am–12:00pm · Sat 10:00am–2:00pm”).
Locations start with default hours of 9:00am–5:00pm, Monday to Sunday. Until you customise a location’s hours, its time slots follow that default, so turning the feature on is safe for every store.

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Setting opening hours

Opening hours are managed from the locations table alongside your other per-location logistics settings.
1

Open the locations table

In Shopify Admin, go to Supercycle > Settings > Logistics and locations. The locations table lists every location with its Open days, Shipping, and In store (pick up and drop off) settings.
2

Edit a single location

Select a location’s name to open its settings, then use the Opening hours section to set the window. Tick Same hours every day to apply one From/To window across the week, or untick it to open and close individual days and give each its own hours.
3

Edit several locations at once

Select multiple rows and use Edit opening hours to apply the same hours to all of them, or Edit logistics to set whether they offer shipping and in-person pick up and drop off. Changes apply immediately.
A location must be open on at least one day. Closed days simply have no hours, so they’re removed from the customer’s available dates for that location.

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Turning on time selection

Time selection is enabled per method, so you can offer it for pick up, drop off, or both.
1

Open the method settings

On the same Logistics and locations page, open the Pick up delivery method or the Drop off return method.
2

Enable time selection

Turn on time selection for that method to let customers choose a time when they book.
3

Set the time interval

Choose the Time interval (15 minutes, 30 minutes, or 1 hour) that sets the gap between the times customers can pick from within each location’s window.
When pick-up time selection is on, the pick-up order cutoff schedule is replaced by opening-hours-driven slots, and you no longer set per-method From/To times. The times come from each location’s hours instead.

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Customer experience

When time selection is on and a location has hours, customers booking that method see a time picker built from the location’s window for the day they’ve chosen, stepped by your interval. Days the location is closed can’t be selected for that hand-off, and the location picker shows each location’s weekly hours so customers know what they’re choosing before they commit.