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Move your existing subscriptions into Supercycle to keep customer billing and data in sync.
1

Check payment methods

Make sure every customer has a saved card in Shopify.
This lets you charge them in Supercycle without asking for payment again.
2

Edit confirmation emails (optional)

When you start a migrated subscription, Shopify sends an order confirmation email.
Update the template so migrated customers see an “updating your subscription” message.Add this to your Shopify order confirmation email (subject and body):
{% if order.tags contains 'migration' %}
  This order is marked for migration.
{% else %}
  Order confirmation
{% endif %}
In the body:
{% if order.tags contains 'migration' %}
  We’re updating your subscription. No action needed.
{% else %}
  Standard order confirmation content here.
{% endif %}
3

Create matching plans

In Supercycle, create a subscription plan for each product.
Set the checkout price to $0 and set the billing interval to match the existing subscription.
4

Add subscriptions

For each customer:
  • Go to Supercycle → Reservations → Create rental order
  • Choose the Subscription method
  • Select the correct product
  • Set the start date to match the customer’s recurring billing date
    (use the same date they are normally charged)
Once the draft order is created and the customer is added:
  • Add “migration” tag to the order
  • Charge the customer’s saved card
For detailed steps on creating rental orders, see how to create a rental order.
5

Deactivate old subscriptions

Cancel the subscription in your previous app to prevent duplicate charges.
6

Test one first

Migrate one subscription to confirm billing dates, charges, and emails.
Then migrate the rest.