Skip to main content
Plans are the foundation of memberships. When a customer takes out a plan, Supercycle bills them on the interval you specify using a Shopify product.
Membership product displayed in a Shopify order showing billing through Supercycle
A plan defines how often the customer is billed and for how much, how many items they can rent at any one time, and how often they can swap items.
When creating a Supercycle membership plan, a product with the same name is created in Shopify.
To add a description to the plan, find the plan product in Shopify and add the description.
This will then automatically display on the storefront in the membership app block.

We create a corresponding Shopify product when you create a membership plan in Supercycle to handle billing.

The plan title is the Shopify product title and is displayed in the cart, checkout, transactional emails, and orders in Shopify admin.

Shopify product title used as plan title in Supercycle

The maximum number of credits (or items) that a customer can spend at any one time.

Credit allowance field in Supercycle membership plan settings

The order and return allowances determine how often a customer can swap items on their membership.

Allowances are aligned with the billing anniversary but you can set a different cadence.

For example, a customer is on a plan that is billed monthly and they took the membership out on 1 January.
You’ve set the swap allowance so they are allowed 1 order and 1 return every 3 months.
They take 3 items out on 1 January and can return them anytime, but their order allowance won’t reset until 1 April,
meaning they can’t rent new items until then. They’ll continue to be billed monthly on 1 February and 1 March.

Swap allowance settings in Supercycle membership plan configuration

Swap allowances protect your margins. The majority of rental costs are in logistics, so it’s best to balance customer flexibility with cost control.
In an ideal membership, the customer keeps the same item indefinitely.

Purchase options define the different billing cycles you want to offer your customers.

A plan can have multiple purchase options.

For example, you may offer a plan on a £50 monthly payment or a £500 yearly payment,
giving customers the equivalent of 2 months free in exchange for a 12-month commitment.

Purchase options section in Supercycle membership plan

The billing cycle a customer chooses doesn’t affect how regularly they can swap items.

​
Add or update a membership plan

1

Navigate to the plan in Supercycle

In your Shopify admin, navigate to Supercycle > Settings > Methods > Membership.
Supercycle settings page showing navigation to membership plan section
From the Membership page, click Add plan or select an existing plan to edit it.
Add or edit membership plan button in Supercycle admin
2

Add plan settings

Enter a title for your plan along with additional membership details.
Membership plan settings fields in Supercycle admin
Click Save.

​
Delete a membership plan

When you delete a membership plan, it’s permanently removed from Supercycle and cannot be restored.
A plan can only be deleted if no customers are currently subscribed to it.
Remove membership plan option in Supercycle admin
When you create membership plans, Supercycle creates corresponding products in Shopify.
To prevent customers from seeing them, edit each plan product and set its status to unlisted.

​
Create a membership page

1

Create a membership collection

When you create a membership, Shopify automatically creates a product.Add each membership product to a collection (for example, Membership plans).
This collection controls how plans appear on the storefront and is required for display.
2

Create a new page

In Shopify admin, go to Sales channels > Online store > Pages and create a new page for memberships.
3

Add membership app block

Go to Sales channels > Online store > Themes > Customize.
Open the membership page you created, add the Supercycle app block called Membership plans,
and select the collection you created earlier.

​
FAQs

By default, your membership tiers might not display in price order.
To reorder them, update the collection settings in Shopify so the tiers appear from lowest to highest price:
1

Open your membership collection

In your Shopify admin, go to Products > Collections, and select the membership collection you created.
2

Sort memberships manually

In the collection, choose Sort > Manually. Then drag and drop the membership tiers into the order you want.
If you delete a membership product from Shopify, it breaks the link between your store and the Supercycle plan.
To fix it:
1

Delete the plan in Supercycle

In your Shopify admin, go to Supercycle > Memberships > Plans and delete the affected plan.
2

Recreate the plan in Supercycle

Create a new plan with the same settings.
Supercycle will automatically recreate the Shopify product linked to the plan.
3

Add the plan product to your storefront collection

Go to Shopify > Products, find the new plan product, and add it to the collection displayed in your membership app block on the storefront.