Activate Supercycle in Shopify POS
Activate Supercycle in Shopify POS
1
Open POS apps settings
In Shopify admin, go to Sales channels > POS > Settings > POS apps.
2
Add the Supercycle tile
Select Supercycle, then click Add on the Smart Grid tile.
Supported rental methods
Calendar rentals
Create fixed-duration rentals with specific start and end dates. What you can do:- Select rental duration (e.g., 1 day, 1 week, 1 month)
- Choose a start date for the rental
- Apply to multiple items at once
Subscription rentals
Start ongoing subscription rentals with minimum commitment terms. What you can do:- Select minimum term (e.g., 1 month, 3 months, 6 months)
- Choose a start date for the subscription
- Apply to multiple items at once
Membership rentals
Add items to a customer’s existing membership. What you can do:- Add items to an existing membership
- You cannot create a new membership from POS
- Customer must already have an active membership
Resale
Sell individual serialized items to customers. What you can do:- Sell specific serialized items (used, refurbished, or unused inventory)
- Process purchases of items at configured resale prices
- Pick the right pricing option when a product has different prices for different item conditions
- Limited configuration options available in POS
Choose a condition or option on POS
When a product has more than one method option that could apply to the items in the cart (for example, a resale product priced differently for unused vs used items, or a subscription with different tiers), POS prompts you to pick which one to use before the line can be added to the order. When this appears:- A resale product is priced by item condition and the scanned item could match more than one pricing option.
- A calendar or subscription product has multiple options targeted at different conditions for the variant in the cart.
1
Select the line
After tapping Rentals and ticking the product line, POS shows a warning badge, Condition required (or Option required for non-condition options), next to the line.
2
Pick a condition or option
A chooser appears below the line listing each available option with its price summary. Tap the one that matches the item.
3
Change your mind
The chooser stays visible after you pick, so you can switch to a different option without unticking the line. The line summary updates to show the selected condition and price.
Verify a customer’s ID on POS
If ID verification is enabled and a customer needs to verify their identity, staff can start the verification flow directly from POS without leaving the order. The Verify ID action appears on the order details and post-purchase screens when a verification is required. Tapping it opens a screen with a QR code and a shareable verification link, so the customer can complete verification on their own phone.1
Open the Verify ID action
From the order details or post-purchase screen, tap Verify ID. POS checks the customer’s verification status automatically.
2
Share the QR code or link
Ask the customer to scan the QR code with their phone, or copy the verification link from the Verification link field and send it to them.
3
Wait for completion
The screen polls for status every few seconds and updates automatically once the customer finishes verification on their device. If the customer is already verified, POS shows that no verification is required.
Custom fields on POS rentals
Fill in rental custom fields as part of the create rentals flow on POS, so in-store bookings capture the same data as rentals created from the admin. The rental method screen renders your shop’s rental custom field definitions below the method options. Values flow through to the cycle at ingestion and appear on the rental record just like a field set from admin. Supported field types:- Single line text (renders as a text input)
- Multi line text (renders as a text area)
Other custom field types (date, boolean, references, etc.) are not shown on POS. Define text-based fields under Settings > Custom data if you need to capture them at the counter.
Add-ons on POS rentals
Add-ons attached to the selected rental option are applied on POS the same way as on the online storefront. When staff apply a rental method, Supercycle reads the intent response and adds any required or optional add-on variants to the cart with the rental line. That includes deposits, damage protection, card authorisation, and any other add-on on the option. Quantity caps are respected: if an add-on is limited to one per cart, a second rental line that shares it will not add another copy.Contracts on draft orders on POS
If e-signatures are enabled and Generate contracts for draft orders is on under Settings > Risk, POS can collect signatures while the cart is still a draft. On the draft order details screen, staff can:- See each unsigned contract on the draft
- Share a QR code or signing link for the customer to sign on their phone
- Email the signing request to the customer
Apply a rental method on POS
Applying rental methods on Shopify POS
1
Wait for the rentals tile
On the Shopify POS app, a Rentals tile appears after setup.
It may take a few minutes. It will be grayed out until you add eligible products to the cart.
It may take a few minutes. It will be grayed out until you add eligible products to the cart.
2
Add products to the cart
Add the product(s) you want to apply a rental method to the order.
3
Open the rentals tile
Go back to the tiles section and tap Rentals.
4
Select items and choose method
Select the product(s) from the list, choose your rental method (Calendar, Subscription, Membership, or Resale), configure the options (duration, start date, minimum term, etc.), and apply it to the cart.
The original products in the cart are replaced by the rental items.
The original products in the cart are replaced by the rental items.