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Supercycle’s Shopify POS integration lets staff create and manage cycles at the counter. From POS you can apply calendar and subscription rentals, sell a membership plan or add items to an existing membership, and process resales. The Cycles tile on the POS smart grid opens everything.

Tap Cycles, pick a duration, then Apply to see the rental land in the cart.

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Set up Supercycle in POS

Add the Supercycle tile to your POS smart grid once per store.

Adding the Supercycle tile from POS apps settings

1

Open POS apps settings

In the Shopify admin, open the Point of Sale sales channel, select Settings, then POS apps.
2

Add the Supercycle tile

Select Supercycle, then Add on the smart grid tile.

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Create cycles on POS

1

Wait for the Cycles tile

A Cycles tile appears on the smart grid after setup. It can take a few minutes. It stays grayed out until the cart has eligible products, or a customer attached if you’re selling a membership plan on its own.
2

Add products to the cart

Add the products you want to apply a method to. Selling a membership plan on its own needs no products, only a customer on the cart.
3

Tap Cycles

Go back to the smart grid and tap Cycles.
4

Select items and a method

Tick the products, choose the method (Calendar, Subscription, Membership, or Resale), set its options such as duration, start date, or minimum term, and tap Apply. The products in the cart are replaced by the cycle lines.Under Membership, pick New membership plan to sell a plan, or pick a membership the customer already holds to spend its credits. Selling a plan adds it as its own line, so it can be the only thing on the order.

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Supported methods

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Calendar rentals

Create fixed-duration rentals with a start and end date. You can:
  • Select a rental duration, for example 1 day, 1 week, or 1 month
  • Choose a start date
  • Apply the method to several items at once

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Subscription rentals

Start ongoing subscription rentals with a minimum term. You can:
  • Select a minimum term, for example 1, 3, or 6 months
  • Choose a start date
  • Apply the method to several items at once

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Membership rentals

Sell a membership plan, or add items to a membership the customer already has. You can:
  • Sign a customer up to a plan at the counter
  • Choose the billing option when a plan offers more than one
  • Add items to an existing membership
The cart must have a customer attached. Membership stays grayed out until it does. The plan is charged at checkout and the membership is created once the order is paid, the same as when a customer signs up on your storefront. Their credits are ready straight away, so you can add items to the membership on the same visit or a later one. A customer with no card on file can still be put on a plan. Recurring charges are still created, so collect them yourself until a card is added. To vault a card for later billing, take payment with a card reader or Tap to Pay.
The Cycles screen reads the cart once when it opens. If you attach the customer after opening it, close the screen and tap Cycles again for Membership to become selectable.

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Resale

Sell individual serialized items. You can:
  • Sell specific serialized items, whether used, refurbished, or unused
  • Sell at the configured resale prices
  • Pick the right pricing option when a product has different prices for different item conditions
Resale has fewer configuration options on POS than in the admin.

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Considerations

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Choose a condition or option

When a product has more than one method option that could apply to the items in the cart, POS asks you to pick one before the line can be added. That happens when a resale product is priced by item condition and the scanned item could match more than one pricing option, or when a calendar or subscription product has several options targeted at different conditions for the variant in the cart.
1

Tick the line

After tapping Cycles and ticking the product line, POS shows a warning badge next to the line: Condition required, or Option required for options that aren’t condition-based.
2

Pick a condition or option

A chooser appears below the line listing each available option with its price. Tap the one that matches the item.
3

Change your mind (optional)

The chooser stays visible after you pick, so you can switch without unticking the line. The line summary updates to the selected condition and price.
If only one option applies, POS picks it and shows no chooser.

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Verify a customer’s ID

If ID verification is turned on and a customer needs to verify, staff can start the check from POS without leaving the order. The Verify ID action appears on the order details and post-purchase screens when a verification is required.
1

Tap Verify ID

From the order details or post-purchase screen, tap Verify ID. POS checks the customer’s verification status.
2

Share the QR code or link

Ask the customer to scan the QR code with their phone, or copy the link from Verification link and send it to them.
3

Wait for completion

The screen checks the status every few seconds and updates when the customer finishes on their device. If the customer is already verified, POS says no verification is required.
The QR code and link open the same verification page, run by the provider you set under Risk. Customers don’t need to log in to your store to complete it.

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Custom fields

Fill in rental custom fields as part of the create cycles flow on POS, so in-store bookings capture the same data as cycles created from the admin. The method screen shows your shop’s rental custom field definitions below the method options, and the values appear on the cycle like a field set from the admin. POS shows two field types: single line text and multi line text. Other types, such as dates, booleans, and references, aren’t shown. Define text fields under Custom data to capture them at the counter.

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Add-ons

Add-ons attached to the selected option are applied on POS the same way as on the online store. When staff apply a method, Supercycle adds any required or optional add-on variants to the cart with the cycle line, including deposits, damage protection, and card authorization. Quantity caps are respected: if an add-on is limited to one per cart, a second line that shares it doesn’t add another copy.

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Contracts on draft orders

If e-signatures are turned on and Generate contracts for draft orders is on under Risk, POS can collect signatures while the cart is still a draft. On the draft order details screen, staff can see each unsigned contract, share a QR code or signing link for the customer to sign on their phone, or email the signing request to the customer. The ready-to-sign email isn’t sent automatically for draft contracts, so use the POS actions when the customer is ready to sign. When the draft completes as an order, the contracts carry over. See Contracts on draft orders.

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Several units of one variant

Tapping the same variant twice in POS gives one cart line at quantity 2. Supercycle rents each unit as its own cycle, so the Cycles screen shows one row per unit, labeled Unit 1 of 2, Unit 2 of 2, and so on. Each row has its own selection, method options, and custom fields, so you can set different dates or a different option on each unit, or apply the same setup to all the rows together. Availability reads against the units. A line with 2 units and 1 item free shows Only 1 of 2 items available as a warning rather than a green count. Deselect a unit or pick different dates before you apply. The method form is shared, so units with different setups are applied in passes:
1

Apply to the first unit

Tick the unit, choose and configure a method, then tap Apply. POS replaces the quantity-2 line with a single line for the applied unit. Unticked units stay in the cart as they were.
2

Apply to the remaining units

The Cycles screen stays open while a unit is still waiting. Rows that already have a cycle read Cycle applied with their dates. Tick the next unit, configure it, and apply again.
3

Finish

The screen closes once every unit has a cycle. Each unit reaches checkout as its own line with its own cycle.
A sale item in the cart that isn’t a rental also counts as a waiting row, so the screen can stay open after the last unit is applied. Tap back to return to the cart.