Skip to main content
Identity verification is currently in beta. More features are coming soon.

​
Setup ID Verification

If you haven’t already, you need to create a Stripe account. You can do this at stripe.com. Once you have a Stripe account, follow the steps below:
1

Create a restricted key in your stripe account

Navigate to Developers > API keys in Stripe and create a restricted key.
2

Connect Stripe in Supercycle

Navigate to Settings > Integrations in Supercycle and link your Stripe account.
3

Add an IP restriction in Stripe

In Stripe add the Supercycle IP [18.170.97.0] to manage API and IP restrictions.
4

Click Edit key in Stripe and set these permissions

Stripe Permissions Pn
5

Turn on ID verification in Supercycle

Go to Settings > Risk and enable ID verification.
6

Add ID verification to Thank you page

Go to Settings > Checkout and customize the checkout. Switch the page to the Thank you page and then add the Supercycle ID verification app block and save.
7

Edit the language in Supercycle

Go to Settings > Language and edit the language for the ID verification block.

​
Request verification from your customer

Supercycle automatically creates a verification page at <your_proxy_url>/verification on your store. Direct customers to this page by sharing the verification URL.
To quickly share a verification link, go to a customer’s profile in Supercycle, click the ”…” menu, and select Copy verification URL.

​
Add to the order notifications

You can add the following link to Shopify order notifications or the success page: {{ shop.url }}/<your_proxy_url>/verification?customer_id={{customer.id}} Example:
<a href="{{ shop.url }}/apps/supercycle/verification?customer_id={{customer.id}}">

​
Check customer verification status

Check a customer’s verification status directly on their profile page in Supercycle. Customers are also tagged when they are verified.

​
Identity FAQs

Yes, we use Stripe Identity for identity verification, however there are other compatible Shopify apps which use other providers such as RealID, iDenfy and Engage Message.