Identity verification
Verify your customers’ identities using Stripe Identity to reduce risk and fraud
Identity verification is currently in beta, reach out to support, we can enable this for you.
Enable verification
Set up verification by connecting your Stripe account and configuring risk settings in Supercycle.
Connect Stripe
Navigate to Settings > Integrations in Supercycle and link your Stripe account.
Configure Risk Settings
Go to Settings > Risk and enable ID verification, credit card verification, or both based on your store’s needs.
Identity actions
Request verification from your customer
Supercycle automatically creates a verification page at <your_proxy_url>/verification
on your store. Direct customers to this page by sharing the verification URL.
Optionally, include a ?customer_id=<customer_shopify_id>
url parameter to allow customers to verify without logging in.
To quickly share a verification link, go to a customer’s profile in Supercycle, click the ”…” menu, and select Copy verification URL.
Add to the order notifications and order thank you page
You can add the following link to Shopify order notifications or the success page:
{{ shop.url }}/<your_proxy_url>/verification?customer_id={{customer.id}}
Example:
<a href="{{ shop.url }}/apps/supercycle/verification?customer_id={{customer.id}}">
Check customer verification status
Check a customer’s verification status directly on their profile page in Supercycle.