Identity verification is currently in beta, reach out to support, we can enable this for you.

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Enable verification

Set up verification by connecting your Stripe account and configuring risk settings in Supercycle.
1

Create a restricted key in your stripe account

2

Connect Stripe in Supercycle

Navigate to Settings > Integrations in Supercycle and link your Stripe account.
3

Add an IP restriction in Stripe

Add the Supercycle IP [18.170.97.0] to manage API and IP restrictions.
4

Click Edit key in Stripe and set these permissions

Stripe Permissions Pn
5

New Step

Go to Settings > Risk and enable ID verification.

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Identity actions

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Request verification from your customer

Supercycle automatically creates a verification page at <your_proxy_url>/verification on your store. Direct customers to this page by sharing the verification URL. Optionally, include a ?customer_id=<customer_shopify_id> url parameter to allow customers to verify without logging in.
To quickly share a verification link, go to a customer’s profile in Supercycle, click the ”…” menu, and select Copy verification URL.

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Add to the order notifications and order thank you page

You can add the following link to Shopify order notifications or the success page: {{ shop.url }}/<your_proxy_url>/verification?customer_id={{customer.id}} Example:
<a href="{{ shop.url }}/apps/supercycle/verification?customer_id={{customer.id}}">

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Check customer verification status

Check a customer’s verification status directly on their profile page in Supercycle.

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Identity FAQs