Identity verification
Verify your customers’ identities using Stripe Identity to reduce risk and fraud
Identity verification is currently in beta, reach out to support, we can enable this for you.
Enable verification
Set up verification by connecting your Stripe account and configuring risk settings in Supercycle.
Create a restricted key in your stripe account
Connect Stripe in Supercycle
Navigate to Settings > Integrations in Supercycle and link your Stripe account.
Add an IP restriction in Stripe
Add the Supercycle IP [18.170.97.0] to manage API and IP restrictions.
Click Edit key in Stripe and set these permissions
New Step
Go to Settings > Risk and enable ID verification.
Identity actions
Request verification from your customer
Supercycle automatically creates a verification page at <your_proxy_url>/verification on your store. Direct customers to this page by sharing the verification URL.
Optionally, include a ?customer_id=<customer_shopify_id> url parameter to allow customers to verify without logging in.
To quickly share a verification link, go to a customer’s profile in Supercycle, click the ”…” menu, and select Copy verification URL.
Add to the order notifications and order thank you page
You can add the following link to Shopify order notifications or the success page:
{{ shop.url }}/<your_proxy_url>/verification?customer_id={{customer.id}}
Example:
<a href="{{ shop.url }}/apps/supercycle/verification?customer_id={{customer.id}}">
Check customer verification status
Check a customer’s verification status directly on their profile page in Supercycle.
Identity FAQs
Are there other identity verification providers?
Are there other identity verification providers?
Yes, we use Stripe Identity for identity verification, however there are other compatible Shopify apps which use other providers such as RealID, iDenfy and Engage Message.