In Supercycle, you can create rentals for items that are blocked for a specific time. Rentals are used to manage the availability of items and to track the items that are currently rented out.

Rentals are accessed from

Reservations.

A rental page in Supercycle, with markers referenced below.


Product

The product (variant) the rental is for.


Item

The specific Item assigned to the rental.


Serial

The Serial of the Item assigned to the rental.


Order

The Shopify Order associated to the rental.


Return

The return associated to the rental.


Rental period

The period of time the customer is paying for.


Reservation period

The rental period + buffers either side.


Fulfilment date

When the item is expected to be fulfilled, or when it was fulfilled.


Return date

When the item is expected to be returned, or when it was returned.


Tags

Freeform tags added to the rental.


Rental actions

Create rentals


Change product/variant

You can change the item associated with a rental to any item from any product.

Changing the product on a rental does not change the product on the Shopify order. If this is important, you should refund the line item in Shopify in order to delete the existing rental and then create a new rental for the new product.

Changing the product will not charge/refund the difference to the customer. You should do this manually by partially refunding the original order, creating a draft order with a custom line item to charge the extra amount.

Change item


Change rental period

The rental dates can be changed to any dates and we recommend checking the availability of the item before selecting new dates.

Change fulfilment date/time


Change receival date/time


Delete rental


Rental FAQs