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Create item

You can create a new item by scanning a serial number with the Supercycle Scanner.
1

Scan a barcode, QR code or RFID tag

If the scanned serial number doesn’t already exist in Supercycle, the Create item modal opens automatically.
2

Select a product

Press Select a product to load the full product list. Scroll or search to find the product and variant for the item you’ve scanned.
3

Select a status

Confirm the status for the new item (Active, Draft, Retired, Sold).
4

Create the item

Press Create item to finish adding the new item to your inventory.
After the item is created, Supercycle opens the item details page. From there, you can review and update additional info, such as the pick location.
When you’re in a multi-scan session with a Zebra scanner, any unknown serials show as Unknown tag rows. You can turn them into items in one step:
1

Press Create item in the bulk action bar

The count next to Create item shows how many unknown serials will be created.
2

Pick a product and status

The same product and status applies to every serial in the batch. The serials are listed read-only so you can confirm what you’re creating.
3

Create the items

Press Create items to create them in one call. The multi-scan list automatically re-resolves the serials, so the rows flip from Unknown to Matched and become eligible for the other bulk actions.

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Change item

Change which item is allocated to a rental, either from the rental, or by scanning an item which has a rental for the same product/variant (that currently has a different item allocated to it).

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Create return

You can create a return by scanning items with the Supercycle Scanner.
1

Scan a barcode, QR code or RFID tag

If the scanned serial number belongs to a rental that doesn’t already have an associated return, the rental modal opens automatically.
2

Create the return

Press Create return & receive — this creates a return and marks the rental as received in one step.
From a multi-scan session, press Receive return in the bulk action bar. Any selected item that’s on an active cycle gets a return created and is marked received in one step. Items already on a return, or not on a cycle, are skipped. See Bulk actions.

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Mark items as received

Items are automatically marked as received on a return when you create a return from the scanner app. You can also mark items as received manually:
Open a single-scan match and mark the item received from the item detail screen.
Open the return in the scanner app and mark items received from the returns screen.
Scan a batch of items with a Zebra scanner and press Receive return in the bulk action bar. Any selected item that’s on an active cycle gets a return created and marked received in one step. See Bulk actions.

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Set pick location on an item

Set the pick location for an item so it’s easy to find later.
1

Scan a barcode, QR code or RFID tag

If the scanned serial has no active return or rental, the item modal opens automatically.
2

Open Pick location

Press Pick location to open the Change pick location modal.
3

Enter or scan the pick location ID

Type or scan the pick location ID, then press Save changes to update the item.
From a multi-scan session, press Pick location in the bulk action bar to apply the same pick location to every selected item in one step. See Bulk actions.

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Set warehouse on an item

Move items between warehouses directly from the scanner.
From the item detail screen, press the warehouse row to open the warehouse picker, choose the destination, then press Save changes.
From a multi-scan session, press Warehouse in the bulk action bar, pick the destination warehouse, and apply — every selected item is moved in one call. See Bulk actions.

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Set item visibility

Change an item’s visibility status — Active, Draft, Retired, or Sold — from the scanner.
From the item detail screen, tap the status dropdown and pick the new status.
From a multi-scan session, press Visibility in the bulk action bar, pick the status, and apply — every selected item is updated in one call. See Bulk actions.

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Bulk actions

When you start a session with the Zebra barcode scanner or Zebra RFID reader, the app collects every scanned tag into one list. From there, you can apply actions across the whole selection rather than one item at a time.
1

Start a multi-scan session

On the Scan tab, press Scan with barcode scanner or Scan with RFID. Keep the trigger pressed (or press it once for RFID) to add items to the list. Duplicate tags are de-duplicated automatically.
2

Review the scanned list

Each row shows whether the tag matched an existing item, is still loading, or is an Unknown tag. Tap the checkbox to include or exclude a row from the bulk action; tap the row body to open its detail page. Swipe to remove a row from the list.
3

Pick a bulk action

Use the action bar at the bottom of the screen. Each button shows the number of selected items it’s eligible for — actions are disabled when nothing in the selection qualifies.
4

Confirm the split

Before any action runs, the confirmation sheet shows how many items will be touched and groups the rest by skip reason (for example, Already returning, Not on a cycle, Unknown tag).
5

Apply

Press Apply to run the action. Updated items refresh in the list so you can keep scanning or run another bulk action against the same selection.