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As consigned items earn, Supercycle builds a balance owed for each consignor. A payout records a payment you’ve made to settle some or all of that balance. Recording a payout tracks what you owe and what you’ve paid. It doesn’t move money itself. With the Manual method you make the actual payment outside Supercycle, then record it here.

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How balances build up

A consignor’s balance owed is the sum of their unsettled entries:
  • Earnings: added when a charge on the consignor’s item is paid (the item’s commission rate applied to the charge revenue).
  • Refunds: subtracted when a paid charge is refunded, at the original rate.
When you record a payout, the entries it covers are marked as settled and stop counting toward the balance owed. Deleting a payout returns them to unsettled.

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Record a payout

1

Open payouts

In Shopify admin, go to Supercycle > Consignors > Payouts.
2

Pay consignors

Select Pay consignors.
3

Choose method and date

Set the Payout method (Manual), the Paid on date, and any Notes, such as a reference.
4

Select consignors

Tick the consignors you’re paying. Each row shows their outstanding balance, and the footer shows the selected count and total. Consignors with nothing outstanding don’t appear.
5

Record

Select Record [n] payouts. Supercycle settles each selected consignor’s outstanding balance into a payout and groups them under a single payout run.
Recording a payout doesn’t move any money. Supercycle tracks what you owe and what you’ve paid. Make the actual payment outside Supercycle (cash, bank transfer, etc.) using the payout method details on the consignor.

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Payout breakdown

When you open a payout, the Breakdown itemizes every entry it settled:
ColumnDescription
TypeEarning, Refund, or Adjustment.
CycleThe cycle the entry came from.
ItemThe item the entry relates to. Links to the item.
BasisThe revenue (or refunded amount) the share was calculated on.
CommissionThe rate applied to that entry.
AmountThe consignor’s share: positive for earnings, negative for refunds.
The Total row sums to the payout amount.

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Payout runs

Each time you record payouts, the payouts created together are grouped into a payout run, labelled Run #1, Run #2, and so on. Runs make it easy to see everything settled in a single session, for example a monthly settlement across all your consignors.

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Delete a payout

If you record a payout in error, select it and choose Delete payouts (also available in bulk from the payouts list). Deleting a payout:
  • Returns the entries it covered to unsettled, so they count toward the balance owed again and can be settled in a future payout.
  • Updates the totals on the payouts summary.
Deleting a payout can’t be undone, but the underlying earnings and refunds are preserved.