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With the New create order flow beta feature enabled, you pick the customer inside Supercycle, then add cycles and finish the order on the Shopify draft order.

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Create a new cycle order

You can create a cycle on behalf of a customer via the Shopify admin.
This flow requires the New create order flow beta feature. Enable it under Settings > Beta features. For the standard flow, see Create cycle order.
1

From the Supercycle admin go to Cycles

Go to Supercycle > Cycles.
2

Click Create cycle order

3

Pick or add a customer

Supercycle asks who the order is for before opening the Shopify draft order. Search for an existing Shopify customer by name or email in the customer picker and select them.If the customer doesn’t exist yet, click Add new customer and enter their first name, last name, and email. Supercycle creates them in Shopify on the fly and selects them for the order. Email is required; first and last name are optional.
The customer picker searches every customer in your Shopify store, not just customers already synced to Supercycle.
4

Continue to the draft order

Click Continue. Supercycle creates a Shopify draft order pre-filled with the customer you just selected.
5

Add cycles to the draft order

On the draft order, select More actions > Add cycles.
6

Choose a method and start date

Choose a cycle method and start date. If the order already contains cycles, you can also pick from the presets based on them.
7

Select and add the item

Choose the product you want to add. Supercycle will check the item’s availability. Once ready, click Add to order. Repeat for any other cycles.
8

Customize the draft order

  • Apply discounts
  • Add shipping
  • Add tags or a note
Adding a product to the draft order will not create a cycle for that product — cycles must be added via Supercycle.
9

Do one of the following

  • Accept payment from the customer by marking the order as paid or entering card details. Then create an order.
  • Set payment to due later. Then create an order.
10

Cycle order created

You will now have a Shopify order for that customer with cycles that can be seen in Supercycle Cycles.
Inventory added to the draft order is reserved automatically. See Reserving cycle inventory on a draft order.