Supercycle offers managed migrations and can advise on the best migration path for your business. Contact us to discuss your migration.
Supported platforms
Supercycle can migrate from a variety of platforms:Requirements for all migrations
Before starting any migration, ensure you have completed the following:1
Import products
Import your product catalog into Supercycle. See importing products for details.
2
Methods setup
Configure your circular commerce methods (Calendar, Membership, Subscription, or Resale). See methods setup for details.
3
Inventory setup
Set up your inventory via CSV import. This ensures all items are tracked and available for allocation.
Migration options for Subscriptions and Memberships
Choose one of the following migration paths for subscription or membership-based businesses:Migrate on old payment method
Available for Stripe, Authorize.net, and Braintree. This option allows you to continue billing customers using their existing payment methods without requiring them to re-enter payment details.1
Import customers to Shopify
Import your existing customer records into Shopify.
2
Import external payment method to Shopify
Transfer the vaulted payment method tokens from your existing payment processor to Shopify.
3
Import contracts and start billing
Import your subscription or membership contracts into Supercycle and begin billing from Supercycle.
Migrate on new payment method
This option requires customers to add a new payment method before billing can continue.1
Import customers to Shopify
Import your existing customer records into Shopify.
2
Invite customers to add payment method
Send email or SMS invitations to customers requesting they add a new payment method.
3
Import contracts and start billing
Import your subscription or membership contracts into Supercycle and begin billing once payment methods are added.
No migration switch
Run both systems in parallel without migrating existing customers.- New customers are managed from Supercycle
- Old customers continue to be managed from your existing system
- Items are added to Supercycle once they are physically returned from the old system
Migration options for Calendar and Resale
Choose one of the following migration paths for calendar rental or resale businesses:Migrate management, but not vaulted billing
This option migrates your customer and rental data without transferring payment method tokens.1
Import customers to Shopify
Import your existing customer records into Shopify.
2
Import products to Shopify
Import your product catalog into Shopify.
3
Import rentals to Supercycle
Import both historic and future rental records into Supercycle for unified management.
No migration switch
Run both systems in parallel without migrating existing customers.- New customers are managed from Supercycle
- Old customers continue to be managed from your existing system
- Items are added to Supercycle once they are physically returned from the old system