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This guide covers the requirements and migration options for moving your existing rental or subscription business to Supercycle.
Supercycle offers managed migrations and can advise on the best migration path for your business. Contact us to discuss your migration.

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Supported platforms

Supercycle can migrate from a variety of platforms:
PlatformDifficulty
Any system using StripeEasy
FirmhouseEasy
CirculyEasy
BooqableEasy
Twice CommerceEasy
Recharge (and other Shopify subscription apps)Easy
Other systems, including bespokeOn request

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Requirements for all migrations

Before starting any migration, ensure you have completed the following:
1

Import products

Import your product catalog into Supercycle. See importing products for details.
2

Methods setup

Configure your circular commerce methods (Calendar, Membership, Subscription, or Resale). See methods setup for details.
3

Inventory setup

Set up your inventory via CSV import. This ensures all items are tracked and available for allocation.

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Migration options for Subscriptions and Memberships

Choose one of the following migration paths for subscription or membership-based businesses:

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Migrate on old payment method

Available for Stripe, Authorize.net, and Braintree. This option allows you to continue billing customers using their existing payment methods without requiring them to re-enter payment details.
1

Import customers to Shopify

Import your existing customer records into Shopify.
2

Import external payment method to Shopify

Transfer the vaulted payment method tokens from your existing payment processor to Shopify.
3

Import contracts and start billing

Import your subscription or membership contracts into Supercycle and begin billing from Supercycle.

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Migrate on new payment method

This option requires customers to add a new payment method before billing can continue.
1

Import customers to Shopify

Import your existing customer records into Shopify.
2

Invite customers to add payment method

Send email or SMS invitations to customers requesting they add a new payment method.
3

Import contracts and start billing

Import your subscription or membership contracts into Supercycle and begin billing once payment methods are added.

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No migration switch

Run both systems in parallel without migrating existing customers.
  • New customers are managed from Supercycle
  • Old customers continue to be managed from your existing system
  • Items are added to Supercycle once they are physically returned from the old system

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Migration options for Calendar and Resale

Choose one of the following migration paths for calendar rental or resale businesses:

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Migrate management, but not vaulted billing

This option migrates your customer and rental data without transferring payment method tokens.
1

Import customers to Shopify

Import your existing customer records into Shopify.
2

Import products to Shopify

Import your product catalog into Shopify.
3

Import rentals to Supercycle

Import both historic and future rental records into Supercycle for unified management.

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No migration switch

Run both systems in parallel without migrating existing customers.
  • New customers are managed from Supercycle
  • Old customers continue to be managed from your existing system
  • Items are added to Supercycle once they are physically returned from the old system