If you’re taking an item out of circulation permanently (because it’s damaged beyond repair or it’s being sent back to a supplier, for example), you should retire it.

​
Retiring an item

Retiring an item will prevent future rentals from being placed against it. Retiring can be reversed, although if you intend to remove an item from circulation temporarily we recommend making it unavailable instead.

Making an item unavailable won’t remove its existing future rentals. You should go through its existing rentals and reassign them if necessary.
1

Navigate to inventory

In Shopify Admin, head to Supercycle > Inventory.

2

Select items to retire

Select the items you’d like to retire.

You can filter the inventory table

3

Retire items

Under bulk actions, click Retire and confirm.

​
Deleting an item

If an item has no previous rentals on it, you can delete it. We recommend only using this for items created accidentally, as all of the item’s data will be permanently deleted (affecting analysis such as your stock utilisation).

1

Navigate to inventory

In Shopify Admin, head to Supercycle > Inventory.

2

Select items to retire

Select the items you’d like to retire.

You can filter the inventory table

3

Delete items

Under bulk actions, click Delete and confirm.

Make unavailableIntroducing Ally