Rental returns can be initiated by the customer in their rental portal or by your team in Shopify Admin.

Self service returns - giving the customer choice of their return method at the point of return creation - are coming to Supercycle in 2024. Get in touch with us for early access.

A return can have multiple items in it from multiple different rentals.

When a return is initiated, it’s linked to the original reservation(s) for those items.