Returns
About returns
Supercycle returns differ to Shopify returns
Rental returns can be initiated by the customer in their rental portal or by your team in Shopify Admin.
Self service returns - giving the customer choice of their return method at the point of return creation - are coming to Supercycle in 2024. Get in touch with us for early access.
A return can have multiple items in it from multiple different rentals.
![](https://mintlify.s3-us-west-1.amazonaws.com/supercycle/images/screenshots/supercycle-admin/rental-return-page.png)
When a return is initiated, it’s linked to the original reservation(s) for those items.
![](https://mintlify.s3-us-west-1.amazonaws.com/supercycle/images/screenshots/supercycle-admin/reservation-return.png)