Membership Setup guide
The document provides instructions on setting up a membership rental system on Shopify using Supercycle.
This is a long guide! Use the table of contents on the right of this page to navigate between steps.
Your membership plans have usage limits which can be either credit-based or item-based.
If you select an items credit system, every item will be worth one credit.
If you select a credits credit system, you'll need to set the number of credits each item in your catalogue takes from a member's usage limit.
You can find the credit system setting under Apps > Supercycle > Settings > Membership rental > Credit system
For your customers to have a membership on your store, they'll need to subscribe to a membership plan via your plans page. As you begin to learn more about Shopify, you can offer customers complex perks on different membership tiers.
Supercycle allows you to vary the credit limit of a plan as well as the number of rental orders and returns a customer can place in a given time period, which doesn't have to be the same as your billing interval. You can read more about membership plan settings here.
You can create your first plan under Apps > Supercycle > Plans > Add plan
Your Shopify products must be included in Supercycle so that they have the option to be rented. To do this, go to your Shopify Admin Products page, select the products you'd like to rent, and under bulk actions select Include in Supercycle. Click here to read more about managing rental products.
Once you have set up supercycle you will want to link to the portal and plans pages from your Shopify navigation.
- In your Shopify admin go to Online store > Navigation
- On the Navigation page, click the title of the menu that you want to edit.
- Click Add menu item.
- Enter a name for your plan page.
- Click the Link field, and then enter a website address, by default this is /apps/supercycle/plans.
- Click Add to save your menu item.
- Click Add menu item.
- Enter a name for your customer portal page.
- Click the Link field, and then enter a website address, by default this is /apps/supercycle/.
- Click Click Save menu.
The default URL of the portal is /apps/supercycle. This can also be found in the Supercycle settings under Customer portal.
If you would like to change the URL, for example to /tools/membership/ follow the guide Change the URL of the customer portal.
Membership discounts allow your products to be discounted to free when a customer has a membership plan. To turn on discounts:
- In the Shopify admin go to discounts.
- Set the discount Pay with credits to active
Test your store as a customer to make sure everything works as you expect and to help make your rental experience easy to use. Follow our Customer experience guide.
Once you have tested the customer experience you will then be able to perform actions in the Supercycle admin to manage Rental returns.
Once you have completed the setup guide you can learn how to Manage Supercycle.