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Circular is complex. Every merchant has different relationship with how circular fits into their operation. We want to keep you at the edge of what is possible with AI, with a network of elegantly embedded partners and open integrations that give you the best possible foundation for the workflows and tools you want to build.

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What we believe

AI should meet merchants where they work Most merchants already have a preferred AI assistant, an internal dashboard, or an automation stack they rely on. We don’t want to compete with those tools, we want Supercycle to work seamlessly inside them. That means exposing our data and actions through open standards. Answers should arrive at the point of decision Whether you’re configuring a rental plan, reviewing a trade-in, or assessing a secondhand listing, the moment you need information is when you’re looking at the thing itself. We’re building towards AI that surfaces the right insight, inline, exactly when it matters. We’d rather partner than pretend There are companies with years of data on secondhand pricing, product authentication, and condition grading. We’re not going to build that from scratch. Instead, we’re building a network of elegantly embedded partners, specialist providers whose intelligence surfaces directly inside Supercycle at the point of decision, so you get better answers than we could ever provide alone. You can either waterfall or compare and automate data from multiple providers.

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How it works in practice

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Build your own tools on top of Supercycle

If you or your team want to build custom dashboards, internal tools, or automated workflows on top of Supercycle data, the Builders MCP is your starting point. Powered by the Model Context Protocol, it gives AI coding tools like Claude, Cursor, and Windsurf direct, structured access to Supercycle’s documentation. This means you can describe what you want to build in natural language, a Retool dashboard showing cycle performance by SKU, a Lovable app for your warehouse team, a custom automation in Make or Zapier and your AI tool will understand Supercycle’s data model well enough to help you build it accurately. Learn more about AI for Building.

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Access and automate Supercycle actions from your AI of choice

The Operators MCP lets you connect Supercycle to your preferred AI assistant, Claude, ChatGPT, or any MCP-compatible client and interact with your live customer data directly. Ask questions, trigger actions, and automate workflows without leaving your AI chat:
  • “Show me all cycles that are overdue for return this week”
  • “What’s the average cycle duration for our camera lens listings?”
  • “Flag all trade-ins received in the last 7 days that haven’t been graded”
This is particularly useful for operators managing Supercycle day-to-day, or for teams building lightweight internal automations without a full development cycle. Learn more about AI for Operations.

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Instant answers while you’re setting up

We know that the most common moment someone needs help is the moment they’re trying to configure something. That’s why we’ve built AI directly into our documentation. You can also use the Builders MCP to access our documentaiton from your preferred AI assistant. Rather than opening a chat tab, switching to support, or searching through guides, you can ask a question right where you’re reading and get an answer immediately, grounded in Supercycle’s actual documentation. Learn more about AI for Support.

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Enrichment partners to bring third-party industry specific intelligence inline

Some of the most valuable questions in circular commerce aren’t answerable from your own data alone.
  • Is this product authentic?
  • What’s the current secondhand market value of this item?
  • Does this condition match the description provided?
We’re building a network of enrichment partners, specialist AI providers with deep data in authentication, secondhand pricing, and condition grading, who surface their insights directly inside Supercycle, at the point where a decision is being made.

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Shopify Sidekick

We’re integrating with Shopify Sidekick rather than building our own in-app AI chat experience. Sidekick already lives inside Shopify admin, which is where your team spends most of their time. It makes more sense for Supercycle to be a capable, well-integrated part of that experience than to ask you to context-switch into a separate chat. As the Sidekick integration matures, you’ll be able to ask Sidekick questions that draw on your Supercycle circular commerce data alongside the rest of your Shopify store. Learn more about Shopify Sidekick.

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What we’re not doing

It’s worth being explicit about the choices we’ve made:
  • We’re not building our own in-app AI chat. Sidekick and MCP-connected tools do this better.
  • We’re not training models on your merchant data. Enrichment partner insights come from their own specialist datasets, not yours.
  • We’re not adding AI features for the sake of it. Every AI surface in Supercycle should make a real decision faster or a real workflow easier.
  • We’re not using AI to charge you more. Our goal is to deliver the best possible solutions to help you drive circular revenue growth. We share in your success through our fractional revenue share — so we build to make you as successful as possible.