> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supercycle.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Scanner actions

> Step-by-step guides for creating items, receiving returns, and updating items from the Supercycle Scanner

Everything you do from the [Supercycle Scanner](/documentation/manage/scanner/scanner), from taking in a new item to receiving it back and updating it in bulk.

### Create item

<Steps>
  <Step title="Scan an unknown tag">
    Scan a barcode, QR code, or RFID tag. If the serial number doesn't exist in Supercycle yet, the **Create item** screen opens.
  </Step>

  <Step title="Select the product">
    Tap **Select a product** to load the product list, then scroll or search to the product and variant the item belongs to.
  </Step>

  <Step title="Set the status">
    Confirm the item's visibility: **Active**, **Draft**, **Retired**, or **Sold**.
  </Step>

  <Step title="Tap Create item">
    Tap **Create item**. The Scanner opens the new item's page, where you can set details such as the pick location.
  </Step>

  <Step title="Create several items at once (optional)">
    In a multi-scan session with a Zebra scanner, unknown serials show as **Unknown tag** rows. Tap **Create item** in the bulk action bar, pick one product and status for the batch, and tap **Create items**. The rows flip from **Unknown** to **Matched** and become eligible for the other bulk actions.
  </Step>
</Steps>

### Change item

<Steps>
  <Step title="Scan the new item">
    Scan the barcode, QR code, or RFID tag of the item you want to send out instead. If the same product and variant has an active rental with a different item allocated, the Scanner lists those rentals.
  </Step>

  <Step title="Tap the rental">
    Tap the rental to move onto the scanned item, then confirm. The rental's allocated item changes and the previous item is freed.
  </Step>
</Steps>

You can also start from the rental: open it in the Scanner, tap the item, and scan the replacement.

### Create return

<Steps>
  <Step title="Scan the item">
    Scan the item's barcode, QR code, or RFID tag. If the item is on a rental that doesn't have a return yet, the rental screen opens.
  </Step>

  <Step title="Tap Create return & receive">
    Tap **Create return & receive**. The Scanner creates the return and marks the rental as received in one step.
  </Step>

  <Step title="Receive several items at once (optional)">
    In a multi-scan session with a Zebra scanner, tap **Receive return** in the bulk action bar instead. Every selected item on an active cycle gets a return and is marked received. Items already on a return, or not on a cycle, are skipped. See [Bulk actions](/documentation/manage/scanner/scanner-actions#bulk-actions).
  </Step>
</Steps>

### Receive a return

<Steps>
  <Step title="Scan the item">
    Scan the item's barcode, QR code, or RFID tag. The Scanner opens the item, or the return it's on.
  </Step>

  <Step title="Mark it received">
    Tap **Mark as received** on the item screen, or on the return screen if the scan opened a return. Creating a return from the Scanner marks the items received at the same time, so this step is only needed for returns created elsewhere.
  </Step>

  <Step title="Receive several items at once (optional)">
    In a multi-scan session with a Zebra scanner, tap **Receive return** in the bulk action bar. Every selected item on an active cycle gets a return and is marked received in one step. See [Bulk actions](/documentation/manage/scanner/scanner-actions#bulk-actions).
  </Step>
</Steps>

### Set pick location

<Steps>
  <Step title="Scan the item">
    Scan the item's barcode, QR code, or RFID tag. If the item has no active return or rental, the item screen opens.
  </Step>

  <Step title="Tap Pick location">
    Tap **Pick location** to open **Change pick location**.
  </Step>

  <Step title="Enter or scan the pick location">
    Type or scan the pick location ID, then tap **Save changes**.
  </Step>

  <Step title="Set several items at once (optional)">
    In a multi-scan session with a Zebra scanner, tap **Pick location** in the bulk action bar to give every selected item the same pick location. See [Bulk actions](/documentation/manage/scanner/scanner-actions#bulk-actions).
  </Step>
</Steps>

### Set warehouse

<Steps>
  <Step title="Scan the item">
    Scan the item's barcode, QR code, or RFID tag to open the item screen.
  </Step>

  <Step title="Tap the warehouse row">
    Tap the warehouse row to open the warehouse picker and choose the destination.
  </Step>

  <Step title="Tap Save changes">
    Tap **Save changes**. The item moves to the new warehouse.
  </Step>

  <Step title="Move several items at once (optional)">
    In a multi-scan session with a Zebra scanner, tap **Warehouse** in the bulk action bar, pick the destination, and tap **Apply**. Every selected item is moved in one call. See [Bulk actions](/documentation/manage/scanner/scanner-actions#bulk-actions).
  </Step>
</Steps>

### Set visibility

<Steps>
  <Step title="Scan the item">
    Scan the item's barcode, QR code, or RFID tag to open the item screen.
  </Step>

  <Step title="Pick the new status">
    Tap the status dropdown and pick **Active**, **Draft**, **Retired**, or **Sold**.
  </Step>

  <Step title="Update several items at once (optional)">
    In a multi-scan session with a Zebra scanner, tap **Visibility** in the bulk action bar, pick the status, and tap **Apply**. Every selected item is updated in one call. See [Bulk actions](/documentation/manage/scanner/scanner-actions#bulk-actions).
  </Step>
</Steps>

### Bulk actions

When you start a session with the **Zebra barcode scanner** or **Zebra RFID** reader, the Scanner collects every scanned tag into one list, so you can act on the whole selection instead of one item at a time.

<Steps>
  <Step title="Start a multi-scan session">
    On the **Scan** tab, tap **Scan with barcode scanner** or **Scan with RFID**. Hold the trigger, or press it once for RFID, to add items to the list. Duplicate tags are removed automatically.
  </Step>

  <Step title="Review the scanned list">
    Each row shows whether the tag matched an existing item, is still loading, or is an **Unknown tag**. Tap the checkbox to include or exclude a row, tap the row to open its page, and swipe to remove it from the list.
  </Step>

  <Step title="Pick a bulk action">
    Use the action bar at the bottom of the screen. Each button shows how many selected items it applies to, and a button is disabled when nothing in the selection qualifies:

    * **Receive return.** Creates a return for every selected item on an active cycle and marks it received. Items already on a return, or not on a cycle, are skipped.
    * **Visibility.** Sets every selected item to **Active**, **Draft**, **Retired**, or **Sold**.
    * **Warehouse.** Moves every selected item to the chosen warehouse.
    * **Pick location.** Sets the same pick location on every selected item.
    * **Change product.** Reassigns every selected item to a different product and variant.
    * **Create item.** Turns every **Unknown tag** into a new item under one product and variant. See [Create item](/documentation/manage/scanner/scanner-actions#create-item).
  </Step>

  <Step title="Confirm the split">
    Before the action runs, the confirmation sheet shows how many items it touches and groups the rest by the reason they're skipped, such as **Already returning**, **Not on a cycle**, or **Unknown tag**.
  </Step>

  <Step title="Tap Apply">
    Tap **Apply**. Updated items refresh in the list, so you can keep scanning or run another bulk action on the same selection.
  </Step>
</Steps>