> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supercycle.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Edit cycles on order

> Change an existing cycle order directly from Shopify

You can edit an existing rental order directly from Shopify without needing to create a new one. You can remove or add rentals, charge any difference, or issue refunds.

***

## Removing a rental from an order

<Steps>
  <Step title="Go to the order in Shopify">
    In your Shopify admin, go to **Orders** and open the specific order you want to edit.
  </Step>

  <Step title="Edit the order">
    Select **Edit**.

    <Frame type="glass">
      <img src="https://mintcdn.com/supercycle/Omgmq0rsgqX1BZKa/images/screenshots/supercycle-admin/remove-a-rental-from-order.png?fit=max&auto=format&n=Omgmq0rsgqX1BZKa&q=85&s=0dab01a34e9a0df2bbdd8d24d037366d" width="2344" height="2009" data-path="images/screenshots/supercycle-admin/remove-a-rental-from-order.png" />
    </Frame>
  </Step>

  <Step title="Remove the rental item">
    Hover over the rental item you want to remove.\
    Select the **X** that appears, or set the **quantity** to 0.

    <Frame type="glass">
      <img src="https://mintcdn.com/supercycle/Omgmq0rsgqX1BZKa/images/screenshots/supercycle-admin/remove-a-rental-from-order-2.png?fit=max&auto=format&n=Omgmq0rsgqX1BZKa&q=85&s=9e3fd96608c999332770c622da42ba56" width="1529" height="727" data-path="images/screenshots/supercycle-admin/remove-a-rental-from-order-2.png" />
    </Frame>
  </Step>

  <Step title="Save the order">
    Click **Save** to confirm the change.
  </Step>
</Steps>

***

## Adding a rental to an order

<Warning>
  **Setting up your Shopify product price for the Add rental flow**

  When you add a rental to an existing order, Supercycle automatically applies a discount to bring the Shopify product price down to your configured rental price.

  This means your Shopify product price must be set higher than your most expensive rental option in Supercycle. If the product price is lower than a rental option, that rental price cannot be applied correctly on the order edit.
</Warning>

<Steps>
  <Step title="Go to the order in Shopify">
    In your Shopify admin, go to **Orders** and open the specific order.
  </Step>

  <Step title="Add a rental">
    Select **More actions** > **Add rentals**.

    <Frame type="glass">
      <img src="https://mintcdn.com/supercycle/Omgmq0rsgqX1BZKa/images/screenshots/supercycle-admin/add-rental-to-order.png?fit=max&auto=format&n=Omgmq0rsgqX1BZKa&q=85&s=14d8e8641fe93f439ce5d88e73253ab9" width="2270" height="2088" data-path="images/screenshots/supercycle-admin/add-rental-to-order.png" />
    </Frame>
  </Step>

  <Step title="Choose a method and start date">
    You can:

    * Manually choose a **rental method** and **start date**, or
    * Select from one of the **presets** shown.

    Presets are based on the existing rentals in the order.\
    For example, if the order includes a subscription and a calendar rental from **October 10–21**, you'll see both a *Subscription* preset and a *Calendar (Oct 10–21)* preset.

    <Frame type="glass">
      <img src="https://mintcdn.com/supercycle/Omgmq0rsgqX1BZKa/images/screenshots/supercycle-admin/add-rental-to-order-3.png?fit=max&auto=format&n=Omgmq0rsgqX1BZKa&q=85&s=ded6a39f521116924a880a10de6967c3" width="1460" height="1016" data-path="images/screenshots/supercycle-admin/add-rental-to-order-3.png" />
    </Frame>
  </Step>

  <Step title="Select and add the item">
    Choose the product you want to add.\
    Supercycle will check the item’s availability.\
    Once ready, click **Add to order**.

    <Frame type="glass">
      <img src="https://mintcdn.com/supercycle/XbKBsdX_PulItpyX/images/screenshots/supercycle-admin/add-rental-to-order-2.png?fit=max&auto=format&n=XbKBsdX_PulItpyX&q=85&s=4cf10bfd38f19215ca6611c289d47237" width="1457" height="1340" data-path="images/screenshots/supercycle-admin/add-rental-to-order-2.png" />
    </Frame>
  </Step>
</Steps>

***

## Charging the difference

If adding rentals increases the total order value, Shopify will show the **outstanding balance**.

<Steps>
  <Step title="Review outstanding charges">
    After adding all new rentals, check the summary for the amount due.
  </Step>

  <Step title="Collect payment">
    You can either:

    * **Send an invoice** to the customer, or
    * **Charge a saved card** directly.

    <Frame type="glass">
      <img src="https://mintcdn.com/supercycle/Omgmq0rsgqX1BZKa/images/screenshots/supercycle-admin/charge-difference-for-edit-order.png?fit=max&auto=format&n=Omgmq0rsgqX1BZKa&q=85&s=b866c7f2d19d7a65e3a252ef8d9654d6" width="2212" height="2622" data-path="images/screenshots/supercycle-admin/charge-difference-for-edit-order.png" />
    </Frame>
  </Step>
</Steps>

***

## Refunding the difference

If removing rentals lowers the total order value, you’ll see a **Manage refund** button.

<Steps>
  <Step title="Open the refund screen">
    Select **Manage refund**. This opens Shopify’s refund page.

    <Frame type="glass">
      <img src="https://mintcdn.com/supercycle/Omgmq0rsgqX1BZKa/images/screenshots/supercycle-admin/create-refund-for-edit-order.png?fit=max&auto=format&n=Omgmq0rsgqX1BZKa&q=85&s=a8a73d1fc0348e0a2360815cd71e7271" width="2302" height="2384" data-path="images/screenshots/supercycle-admin/create-refund-for-edit-order.png" />
    </Frame>
  </Step>

  <Step title="Process the refund">
    Review the refund details and confirm to process it directly in Shopify.

    <Frame type="glass">
      <img src="https://mintcdn.com/supercycle/Omgmq0rsgqX1BZKa/images/screenshots/supercycle-admin/create-refund-for-edit-order-2.png?fit=max&auto=format&n=Omgmq0rsgqX1BZKa&q=85&s=b9e807df69feb08b21a7ff52e84ce923" width="2293" height="1611" data-path="images/screenshots/supercycle-admin/create-refund-for-edit-order-2.png" />
    </Frame>
  </Step>
</Steps>

***

## FAQs

<Accordion title="How do I change the address on an existing order?">
  <p>
    To change the shipping address for an existing order, go to the order in Shopify.\
    Click the **three dots** next to the customer’s name, then select **Edit address**.\
    Any changes you make will automatically be reflected in Supercycle.
  </p>
</Accordion>
