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Automations let you connect Supercycle with other apps or workflows in Shopify Flow. You can trigger Supercycle actions automatically when specific events happen, such as a return being created or a payment failing. This enables you to build powerful workflows that respond to rental lifecycle events without manual intervention. Examples include:
  • Pause subscriptions when customers start a return
  • Create charges for late fees, damage fees, or conversion to purchase
  • Send notifications when returns are approved or received
  • Update inventory based on return status changes
  • Manage dunning for failed subscription payments

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Available triggers

Supercycle includes several triggers you can use to start an automation.
Runs when a return is created inside Supercycle.
PropertyDescription
customer.idShopify customer ID
returnOrder.receivalStatusStatus: pending, received, overdue
returnOrder.formattedIdDisplay ID (e.g #1001)
returnOrder.rentalsArray of rentals
rentals[].idRental global ID
rentals[].formattedIdDisplay ID (e.g #1001)
rentals[].lineItemIdShopify line item ID
rentals[].orderIdShopify order ID
rentals[].subscriptionIdSubscription ID (if exists)
rentals[].fulfilledAtISO 8601 date
rentals[].receivedAtISO 8601 date
Runs when a return is updated inside Supercycle.
PropertyDescription
customer.idShopify customer ID
returnOrder.receivalStatusStatus: pending, received, overdue
returnOrder.formattedIdDisplay ID (e.g #1001)
returnOrder.rentalsArray of rentals
rentals[].idRental global ID
rentals[].formattedIdDisplay ID (e.g #1001)
rentals[].lineItemIdShopify line item ID
rentals[].orderIdShopify order ID
rentals[].subscriptionIdSubscription ID (if exists)
rentals[].fulfilledAtISO 8601 date
rentals[].receivedAtISO 8601 date
Runs when a rental is created inside Supercycle.
PropertyDescription
customer.idShopify customer ID
rental.idRental global ID
rental.formattedIdDisplay ID (e.g #1001)
rental.lineItemIdShopify line item ID
rental.orderIdShopify order ID
rental.subscriptionIdSubscription ID (if exists)
rental.fulfilledAtISO 8601 date
rental.receivedAtISO 8601 date
Runs when a rental is updated inside Supercycle.
PropertyDescription
customer.idShopify customer ID
rental.idRental global ID
rental.formattedIdDisplay ID (e.g #1001)
rental.lineItemIdShopify line item ID
rental.orderIdShopify order ID
rental.subscriptionIdSubscription ID (if exists)
rental.fulfilledAtISO 8601 date
rental.receivedAtISO 8601 date
Runs when a rental is cancelled inside Supercycle.
PropertyDescription
customer.idShopify customer ID
rental.idRental global ID
rental.formattedIdDisplay ID (e.g #1001)
rental.lineItemIdShopify line item ID
rental.orderIdShopify order ID
rental.subscriptionIdSubscription ID (if exists)
rental.fulfilledAtISO 8601 date
rental.receivedAtISO 8601 date
Runs when a dunning process completes without successfully capturing payment.
PropertyDescription
customer.idShopify customer ID
dunning.idDunning global ID
dunning.chargeableIdObject being charged
dunning.subscriptionContractIdShopify subscription contract ID
dunning.failedPaymentCountNumber of failed attempts
Runs when a membership is created inside Supercycle.
PropertyDescription
customer.idShopify customer ID
membership.idMembership global ID
membership.statusStatus: active, paused, cancelled, expired
membership.customerIdShopify customer GID
Runs when a membership is updated inside Supercycle.
PropertyDescription
customer.idShopify customer ID
membership.idMembership global ID
membership.statusStatus: active, paused, cancelled, expired
membership.customerIdShopify customer GID
Runs when a membership is cancelled inside Supercycle.
PropertyDescription
customer.idShopify customer ID
membership.idMembership global ID
membership.statusStatus: active, paused, cancelled, expired
membership.customerIdShopify customer GID

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Available actions

Supercycle provides actions you can use in automations.
Create a charge for a chargeable object in Supercycle, such as a rental or membership.
PropertyDescription
customer.idShopify customer ID
chargeableIdThe ID of the object to charge (e.g gid://supercycle/Rental/1234567890)
descriptionThe message included in the charge
amountCentsThe charge amount in cents (e.g 1234 for $12.34)
Update the status of a subscription.
PropertyDescription
subscriptionIdThe ID of the subscription (e.g gid://supercycle/Subscription/1234567890)
statusThe status to set: active, paused, cancelled, or expired
Get data about a rental in Supercycle. Use this action to retrieve rental information for use in conditional logic.
PropertyDescription
rental.idThe ID of the rental (e.g gid://supercycle/Rental/1234567890)
getRentalData.subscriptionIdSubscription ID if exists
getRentalData.orderIdAssociated order ID
getRentalData.fulfilledAtFulfillment date
getRentalData.receivedAtReceived date
The Get rental data action retrieves detailed information about a rental for use in conditional logic. For example, to check if a rental has subscription before taking action, you could use the following steps:
1

Add Get rental data action

Add the Get rental data action:
  • Rental ID: {{rental.id}}
2

Use returned data

Access the returned data in subsequent steps:
  • {{getRentalData.subscriptionId}} - Subscription ID if exists
  • {{getRentalData.orderId}} - Associated order ID
  • {{getRentalData.fulfilledAt}} - Fulfillment date
  • {{getRentalData.receivedAt}} - Received date
3

Add conditional logic

Use the data in conditions:
getRentalData.subscriptionId is not empty
Update the status of a membership.
PropertyDescription
membershipIdThe ID of the membership (e.g gid://supercycle/MembershipRental::Membership/1234567890)
statusThe status to set: active, paused, cancelled, or expired

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