> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supercycle.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a return

> Create a return by items. Return line statuses and conditions can be specified. If an item is in an existing return and has not active rentals, the endpoint updates the return line. If the item has multiple active rentals, the rental ID must be specified (return rental IDs with error).



## OpenAPI

````yaml https://app.supercycle.com/docs/openapi-v1.yml post /return_orders
openapi: 3.1.0
info:
  title: Supercycle API
  version: 1.0.0
  contact:
    name: Supercycle Support
    email: support@supercycle.com
  description: >+
    The Supercycle API provides comprehensive endpoints designed to streamline
    inventory, rental, and return management for merchants using the Supercycle
    platform. This API facilitates the integration with external systems such as
    Shopify, enabling seamless synchronization of product data, rental
    operations, and returns processing.

    Key features include: - **Inventory Management:** Endpoints to create,
    update, and retrieve detailed information about items and products. -
    **Rental Operations:** Manage rentals from creation to dispatch, with
    automated serial allocation and synchronization with Shopify orders. -
    **Returns Processing:** Efficiently manage and track returns with the
    ability to update statuses and item conditions. - **Timeline Comments:** Add
    comments to timeline events associated with resources in a shop. -
    **Availability Timelines:** Per-variant day-by-day availability counts for
    back-office and OMS integrations (mirrors the storefront availability
    timeline). - **Blocked Dates:** List, retrieve, and create manually blocked
    date ranges on items, variants, and products that reduce availability.

    **Rate limits:** Requests are throttled per API key (Bearer token). Across
    all endpoints, a key may make at most **120 requests per minute**. The
    availability timeline endpoint (`GET /availability_timelines`) is limited to
    **10 requests per minute** per key because it is computationally
    expensive—cache responses client-side where possible. Requests without a
    Bearer token are limited to **30 requests per minute** per client IP. When
    exceeded, the API returns **429 Too Many Requests** with `Retry-After`,
    `X-RateLimit-Limit`, `X-RateLimit-Remaining`, and `X-RateLimit-Reset`
    headers.

    This API is essential for merchants looking to enhance their operational
    efficiency, providing the tools needed to manage their inventory, rentals,
    returns, timeline events, availability planning, and blocked dates all in
    one place.

    For support or enquiries, please contact [Supercycle
    Support](mailto:support@supercycle.com).

servers:
  - url: https://app.supercycle.com/api/v1
security:
  - bearerAuth: []
tags:
  - name: AvailabilityTimelines
  - name: BlockedDates
  - name: Conditions
  - name: CustomFieldDefinitions
  - name: CustomFields
  - name: Items
  - name: Products
  - name: Variants
  - name: Rentals
  - name: ReturnOrders
  - name: TimelineComments
  - name: Locations
paths:
  /return_orders:
    post:
      tags:
        - ReturnOrders
      summary: Create a return
      description: >-
        Create a return by items. Return line statuses and conditions can be
        specified. If an item is in an existing return and has not active
        rentals, the endpoint updates the return line. If the item has multiple
        active rentals, the rental ID must be specified (return rental IDs with
        error).
      operationId: postReturn
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ReturnOrderCreate'
      responses:
        '200':
          description: Expected response to a valid request
          content:
            application/json:
              schema:
                type: object
                properties:
                  errors:
                    type: array
                    items:
                      type: string
                      example: Invalid request body
                  returnOrders:
                    type: array
                    items:
                      $ref: '#/components/schemas/ReturnOrder'
        '429':
          $ref: '#/components/responses/TooManyRequests'
components:
  schemas:
    ReturnOrderCreate:
      type: object
      required:
        - data
      properties:
        data:
          type: array
          items:
            type: object
            required:
              - rentalId
            properties:
              rentalId:
                type: integer
                format: int64
              status:
                type:
                  - 'null'
                  - string
                enum:
                  - awaiting
                  - received
                  - missing
        returnMethodAttributes:
          type:
            - 'null'
            - object
          description: Return method attributes for creating return with specific method
          properties:
            type:
              type: string
              enum:
                - ReturnMethod::Collection
                - ReturnMethod::ReturnLabel
              description: Type of return method to create
            trackingUrl:
              type:
                - 'null'
                - string
              description: Tracking URL for return label method
            addressShopifyId:
              type:
                - 'null'
                - integer
              format: int64
              description: Shopify address ID for collection method
            collectionDate:
              type:
                - 'null'
                - string
              format: date
              description: Collection date for collection method
        quantity:
          type: integer
          maximum: 100
          format: int32
          description: Number of items to create.
        serials:
          type: array
          items:
            type: string
          description: Serials will be picked from the list and assigned to items.
        visibility:
          type: string
          enum:
            - available
            - unavailable
            - retired
            - sold
    ReturnOrder:
      type: object
      required:
        - id
        - createdAt
        - creditStatus
        - customer
        - returnLines
        - sequentialId
        - status
      properties:
        id:
          type: integer
          format: int64
          description: Numeric ID of the return.
        createdAt:
          type: string
          format: date-time
        creditStatus:
          type: string
          enum:
            - uncredited
            - partially_recredited
            - recredited
        receivalStatus:
          type: string
          enum:
            - unreceived
            - partially_received
            - received
        customer:
          $ref: '#/components/schemas/Customer'
          type: object
        returnLines:
          type: array
          items:
            $ref: '#/components/schemas/ReturnLine'
            type: object
        requestedAt:
          type:
            - 'null'
            - string
          format: date-time
        sequentialId:
          type: integer
          format: int32
          description: Sequential ID of the return.
        status:
          type: string
          enum:
            - requested
            - expected
            - received
            - in_progress
            - completed
            - cancelled
          description: Status of the return.
        returnMethod:
          type:
            - 'null'
            - object
          description: Return method information
          properties:
            type:
              type: string
              enum:
                - ReturnMethod::Collection
                - ReturnMethod::ReturnLabel
              description: Type of return method
            trackingUrl:
              type:
                - 'null'
                - string
              description: Tracking URL for return label method
            addressShopifyId:
              type:
                - 'null'
                - integer
              format: int64
              description: Shopify address ID for collection method
            collectionDate:
              type:
                - 'null'
                - string
              format: date
              description: Collection date for collection method
        timelineEvents:
          type: array
          description: Timeline events for this return order
          items:
            $ref: '#/components/schemas/TimelineEvent'
        tags:
          type: array
          items:
            type: string
    Customer:
      type: object
      unevaluatedProperties: false
      required:
        - id
        - createdAt
        - shopifyId
      properties:
        id:
          type: integer
          format: int64
          description: Numeric ID of the customer.
        createdAt:
          type: string
          format: date-time
        defaultAddress:
          oneOf:
            - type: 'null'
            - $ref: '#/components/schemas/Address'
              type: object
              description: Default address of the customer.
        email:
          type:
            - 'null'
            - string
        firstName:
          type:
            - 'null'
            - string
        lastName:
          type:
            - 'null'
            - string
        shopifyId:
          type: integer
          format: int64
    ReturnLine:
      type: object
      unevaluatedProperties: false
      required:
        - id
        - createdAt
        - rentalId
        - status
      properties:
        id:
          type: integer
          format: int64
          description: Numeric ID of the return line.
        createdAt:
          type: string
          format: date-time
        condition:
          oneOf:
            - type: 'null'
            - $ref: '#/components/schemas/Condition'
              type: object
        item:
          $ref: '#/components/schemas/Item'
          type: object
        rentalId:
          type: integer
          format: int64
        requestedAt:
          type:
            - 'null'
            - string
          format: date-time
        restockedAt:
          type:
            - 'null'
            - string
          format: date-time
        status:
          type: string
          enum:
            - awaiting
            - received
            - missing
          description: Status of the return line.
    TimelineEvent:
      type: object
      required:
        - id
        - eventableId
        - eventableType
        - eventType
      properties:
        id:
          type: integer
          format: int64
          description: Numeric ID of the timeline event.
        eventableId:
          type: integer
          format: int64
          description: Numeric ID of the resource associated with the event.
        eventableType:
          type: string
          description: Type of the resource (e.g., Item, Rental, ReturnOrder).
        eventType:
          type: string
          description: Type of the timeline event.
        metadata:
          type: object
          description: Additional data associated with the timeline event.
        createdAt:
          type: string
          format: date-time
          description: Timestamp when the event was created.
        updatedAt:
          type: string
          format: date-time
          description: Timestamp when the event was last updated.
        author:
          type: string
          nullable: true
          description: Author of the timeline event.
    Address:
      type: object
      unevaluatedProperties: false
      required:
        - id
        - customerId
        - default
      properties:
        customerId:
          type: integer
          format: int64
          description: Numeric ID of the customer.
        firstName:
          type: string
        lastName:
          type: string
        company:
          type: string
        address1:
          type: string
        address2:
          type: string
        city:
          type: string
        province:
          type: string
        country:
          type: string
        zip:
          type: string
        phone:
          type: string
        name:
          type: string
        provinceCode:
          type: string
        countryCode:
          type: string
        countryName:
          type: string
        default:
          type: boolean
    Condition:
      type: object
      unevaluatedProperties: false
      required:
        - id
        - createdAt
        - severityKey
        - severityTone
        - title
      properties:
        id:
          type: integer
          format: int64
          description: Numeric ID of the condition.
        createdAt:
          type: string
          format: date-time
          description: Date and time the condition was created.
        severityKey:
          type: string
          description: Severity key of the condition.
        severityTone:
          type: string
          description: Tone of the condition.
        title:
          type: string
          description: Title of the condition.
    Item:
      type: object
      required:
        - id
        - createdAt
        - activeRentalId
        - productTitle
        - serial
        - sequentialId
        - shopifyVariantId
        - status
        - tags
        - variantTitle
        - visibility
      properties:
        id:
          type: integer
          format: int64
          description: Numeric ID of the item.
        createdAt:
          type: string
          format: date-time
        activeRentalId:
          oneOf:
            - type: 'null'
            - type: integer
              format: int64
        activeReturnId:
          oneOf:
            - type: 'null'
            - type: integer
              format: int64
        condition:
          oneOf:
            - type: 'null'
            - $ref: '#/components/schemas/Condition'
              type: object
        conditionId:
          type:
            - 'null'
            - integer
          description: ID of the condition. May be null if no condition is set.
        imageUrl:
          type:
            - 'null'
            - string
        location:
          oneOf:
            - type: 'null'
            - $ref: '#/components/schemas/Location'
              type: object
              description: Location of the item in the warehouse.
        pickLocation:
          type:
            - 'null'
            - string
          description: >-
            Physical location within warehouse using Zone-Aisle-Shelf-Bin format
            (e.g., "A1-02-B3"). May be null if no pick location is set.
        acquisitionCostCents:
          type:
            - 'null'
            - integer
          description: Amount paid to acquire this item, in cents. May be null if not set.
        roiCents:
          type:
            - 'null'
            - integer
          description: >-
            Computed return on investment (lifecycle revenue minus acquisition
            cost), in cents. Null when acquisitionCostCents is null.
        productTitle:
          type: string
        serial:
          type:
            - 'null'
            - string
        sequentialId:
          type: integer
          format: int32
        shopifyProductId:
          type:
            - 'null'
            - integer
        shopifyVariantId:
          type:
            - 'null'
            - integer
        status:
          type: string
          enum:
            - processed
            - unprocessed
        tags:
          type: array
          items:
            type: string
        variantTitle:
          type:
            - 'null'
            - string
        visibility:
          type: string
          enum:
            - available
            - unavailable
            - sold
            - retired
        timelineEvents:
          type: array
          description: Timeline events for this item
          items:
            $ref: '#/components/schemas/TimelineEvent'
        customFields:
          type: array
          description: Custom fields attached to this item
          items:
            $ref: '#/components/schemas/CustomField'
    Location:
      type: object
      required:
        - shopifyId
        - name
      properties:
        shopifyId:
          type: integer
          format: int64
          description: Numeric ID of the Shopify location.
        name:
          type: string
          description: Name of the location.
    CustomField:
      type: object
      required:
        - id
        - ownerId
        - ownerType
        - definitionId
        - key
        - value
      properties:
        id:
          type: integer
          format: int64
          description: Numeric ID of the custom field.
        ownerId:
          type: integer
          format: int64
          description: ID of the item or rental that owns this custom field.
        ownerType:
          type: string
          enum:
            - Item
            - Rental
          description: Type of the owner resource.
        definitionId:
          type: integer
          format: int64
          description: ID of the custom field definition.
        key:
          type: string
          description: Key of the custom field definition.
        value:
          type: string
          description: Raw stored value of the custom field.
        valueJson:
          description: >-
            Typed JSON value of the custom field (format depends on definition
            type).
  responses:
    TooManyRequests:
      description: Rate limit exceeded
      headers:
        Retry-After:
          description: Seconds until the current throttle window resets.
          schema:
            type: integer
            example: 42
        X-RateLimit-Limit:
          description: Maximum requests allowed in the window that triggered this response.
          schema:
            type: integer
            example: 120
        X-RateLimit-Remaining:
          description: >-
            Remaining requests in the window (always 0 when this response is
            returned).
          schema:
            type: integer
            example: 0
        X-RateLimit-Reset:
          description: ISO 8601 timestamp when the throttle window resets.
          schema:
            type: string
            format: date-time
      content:
        application/json:
          schema:
            type: object
            required:
              - error
            properties:
              error:
                type: string
                example: Rate limit exceeded. Retry after 42 seconds.
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer

````